Shipping policy

Shipping Policy

At 83 Fitness, we specialise in premium, handcrafted gym equipment built to exacting standards. Due to the bespoke nature and substantial weight of our products, shipping is handled on a per-order basis to ensure your equipment arrives safely and in perfect condition.

Shipping Enquiries For freight estimates prior to purchase, we encourage you to contact us directly at customerservice@83fitness.com with your delivery postcode and the product(s) you're interested in. Our team will provide a tailored shipping quote based on your location and order.

Post-Purchase Shipping Details Once your order is confirmed, our team will be in touch within 1–2 business days to coordinate delivery logistics, including estimated timeframes, carrier details, and any access requirements for large equipment.

Delivery Timeframes Delivery timeframes vary depending on your location and product availability. We will communicate an estimated delivery window directly with you after your order is placed.

International Shipping We ship to select international destinations. Please contact us before placing your order to confirm availability and obtain a freight quote for your region.

Damages & Claims We take great care in packaging all orders. In the unlikely event your equipment arrives damaged, please contact us within 48 hours of delivery with photographic evidence and we will work to resolve the matter promptly.